UPDATE! Kentec Electronics Statement Regarding Coronavirus (COVID 19)
Friday 1st May 2020 1 May 2020
Dear Kentec Customers,
It has been a while since we last gave you an update on our current position living with Coronavirus and this atrocious pandemic. Our thoughts are with all the families around the world who have had loved ones taken from them.
At Kentec life continues, we are continuing to manufacture and we are continuing to be open for business which is very positive. Our technical support and sales support continue to be there for all our valued customers and partners.
But, we are obviously seeing growing challenges around keeping manufacturing to the levels that we are used to and have had to take some very hard decisions, particularly about furloughing some of our staff. Like all businesses at the moment we are grateful for the government’s help to ensure our staff will have jobs to come back to and for those a little more vulnerable they can have the time off in the knowledge that they will continued to be paid and supported. At Kentec we are paying the difference so all our staff who are furloughed are currently receiving 100% of their salaries and benefits – something we will continue to do for as long as necessary.
Technical Support: We spoke about continued technical support in our previous email and how we are looking to launch some web-based training – we are continuing to work on this and should be ready to launch this during May. Instead of seeing some of our customers during the Firex exhibition (which is sadly postponed until September) we hope to be ‘seeing’ you at one of these training sessions – more on that shortly.
Sales Support: While our sales team cannot visit you in person during this time and some of our team may be furloughed, we are here for you at email@example.com or just call – 01322 222 121 – there is always someone manning the phones during business hours who will be able to help.
We hope all our customers, partners and suppliers are staying safe – together we will get through this.
If you have any questions, or would like to place orders, please call us on:
01322 222 121 / or email to: firstname.lastname@example.org
Kevin Swann – Managing Director